How To Prepare For Tough Conversations

April 19, 2019.Reading time 5 minutes.

It’s rewarding to share good news and everyone wants to hear good news. Those conversations are easy. The best part of my job is when I get to tell a client their issues are fixed! Everything is great! Unfortunately, all conversations at work are not good news. Sometimes I have to share TERRIBLE news and […]

Fixing Email Mishaps

January 17, 2019.Reading time 9 minutes.

Even with an increasing amount of social media outlets, email is still the king of communication. According to Statista, 269 billion emails are sent each day. In a survey from HubSpot, 86% of professionals prefer to use email when communicating for business purposes. Unfortunately, because people use emails so frequently, we don’t always pay attention […]